Knowledgebase

Cancellation

If you wish to cancel your service, please go to the product details, scroll down to the bottom of the page and there is a "request cancellation" button that you should click. Cancelling the service this way also automatically cancels any outstanding invoices for this service.

Just abandoning the service and letting the invoices become overdue is not the right way to cancel your service!

 

Was this answer helpful?

 Print this Article

Also Read

IPv6

IPv6 is available to our customers upon request. If you want to have IPv6 on your VPS, please...

sit device

Access to sit device can be provided upon request, please open a support ticket and ask for it....

PPTP/PPP

We don't support PPTP/PPP on our OpenVZ VPS line. If you want to make a VPN on an OpenVZ based...

SolusVM control panel access

The URL for the SolusVM control panel is: http://solusvm.fitvps.com/ or for encrypted connection:...

What's my root password?

We don't know what's your root passwod. it's whatever you entered during the installation....