Knowledgebase

Cancellation

If you wish to cancel your service, please go to the product details, scroll down to the bottom of the page and there is a "request cancellation" button that you should click. Cancelling the service this way also automatically cancels any outstanding invoices for this service.

Just abandoning the service and letting the invoices become overdue is not the right way to cancel your service!

 

Was this answer helpful?

 Print this Article

Also Read

IPv6

IPv6 is available to our customers upon request. If you want to have IPv6 on your VPS, please...

CSF xt_connlimit...FAILED

My CSF firewall says "xt_connlimit...FAILED" - please add xt_connlimit module. Actually there is...

Payment methods

* PayPal: The default and preferred payment method is PayPal. Accepted currencies - USD and EUR....

PPTP/PPP

We don't support PPTP/PPP on our OpenVZ VPS line. If you want to make a VPN on an OpenVZ based...

PDF invoice is displaying "Payment Receipt" instead of "Invoice"

PDF invoices are now displaying "Payment Receipt" instead of "Invoice". If you want them to...